|
|
|
|
이옥주 ( Lee Ok-Joo ) - 서남대학교 간호학과
박숙경 ( Park Soon-Kyoung ) - 원광대학교 간호학과
이명하 ( Lee Myung-Ha ) - 전북대학교 간호대학
|
|
Abstract
|
|
|
|
|
Purpose: The purpose of this study was to identify the effects of service orientation on the organizational commitment and management performance of public health center workers.
Methods: A cross-sectional survey design was used. A convenience sample of 280 workers was recruited from six public health centers in J province, South Korea. Data were collected by self-report questionnaires, including general characteristics, service orientation, organizational commitment, and management performance. Data were analyzed with descriptive statistics, Pearson correlation coefficients, independent t-test, one-way ANOVA, and hierarchical regression using the SPSS 22.0 program.
Results: The service orientations explained 34.1%of the variance in organizational commitment and explained 31.4% of the variance in management performance. The service orientation was a significant predictor of organizational commitment and management performance.
Conclusion: The results of this study suggest that better strategies for service orientations will be helpful to enhance organizational commitment and management performance in the public health center.
|
|
|
KeyWords
|
|
서비스지향성, 조직몰입, 경영성과, 보건소
Service orientation, Organizational commitment, Management performance, Public health center
|
|
|
원문 및 링크아웃 정보
|
|
|
|
|
등재저널 정보
|
|
|
|
|
|
|